When it comes to analytics, the legal ecosystem as a whole spends an amazing amount of energy on understanding spend. 98% of legal organizations report on and consume spend management metrics; it is by far the most prolific and mature metric in legal. However, Hyperion’s recent polling shows that only 9% of legal operations managers reported spend management as a relevant metric. Is this some sort of cognitive dissonance? Legal department operations stakes have been raised.
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Insights Poll: The Process Stakes Have Been Raised
