Benchmarking, Best Practices and Metrics

Business Intelligence Program:
Analyst-based Benchmarking, Best Practices and Industry Insights Initiatives. ”


Our professional toolkit includes Industry Surveys, Key Performance Indicator Programs, and Operational Excellence Metrics.


Continuous Performance

Hyperion Research runs survey and analysis programs year-round.  We provide continuously rotating Research Agendas, informed by and coordinated with our advisory practices, to maintain a constant flow of information.

We identify trends and alerts on a continuously proactive basis.

Our Benchmarking Initiatives focus on the following core competencies:

  • Best Practices in Legal Operations, Processes, and Technology
  • Operational Performance Metrics and Benchmarks
  • Technology Adoption Trends
  • Facilitation of Communities of Interest



The Survey Program

The table below outlines our current survey initiatives, as well as recently closed and  pending  programs.  Our surveys are open to all industry participants, and we encourage you to be heard and contribute your input, feedback and experience wherever relevant.

This  page is updated frequently, so please check back regularly for updates.

Please Note:  All survey participation is strictly confidential and anonymous. No personal information is required to complete a survey, though we do offer reporting back of survey results for participants that elect to provide contact information.

We do not provide or share any raw data or individual responses with any third-parties, and anonymize all data in publications so as to protect the identity of the participants. We feel this protection is critical to collecting and maintaining broad, accurate, open and candid feedback.

Enterprise Legal Management2017 Trends in Enterprise Legal MgmtJanuary 30, 2017February 28, 2017OPEN
Emerging TechCollaboration and MobilityNov 1, 2016Nov 30, 2016CLOSED
Legal TrendsUser AdoptionNov 15, 2016Nov 30, 2016CLOSED
IP Management2016 Trends in IP ManagementMarch 21, 2016June 1, 2016CLOSED
IP ManagementVirtual Patent MarkingJuly 6, 2015Dec 1, 2015CLOSED
Workflow & BPMLaw Firm Workflow and Process AutomationJuly 1, 2015October 30, 2015CLOSED
Enterprise Legal ManagementFinding Value in E-BillingJune 1, 2015August 14, 2015CLOSED
Enterprise Legal Management2015 ILTA/HGP Law Department Technology SurveyMay 1, 2015August 7, 2015CLOSED
Information ManagementUse & Adoption of DMS in LegalFeb 1, 2014April 15, 2015CLOSED
IP ManagementIntellectual Property: KPIs, Metrics and Portfolio Management Aug 1, 2014Sept 15, 2014CLOSED
Enterprise Legal ManagementUnderstanding the Leading Practices in Global Law Department OperationsOct 1, 2014Nov 15, 2015CLOSED
Workflow & BPMLaw Firm Workflow and Business Process ManagementJune 1, 2014July 15, 2014CLOSED
IP ManagementPatent and Trademark Annuities and Portfolio ManagementApr 1, 2014May 15, 2014CLOSED
IP ManagementLeading Practices in Law Firm Management: Intellectual Property Feb 1, 2014Mar 15, 2014CLOSED
Litigation StrategyTrends in Early Case Assessment Nov 1, 2013Dec 15, 2013CLOSED
Workflow & BPMNew Business Intake for Law Firms Aug 1, 2013Sept 15, 2013CLOSED

Custom Benchmarking

Hyperion's research team regularly conducts custom survey, metrics and benchmarking programs for our Clients.

Research projects typically involve specific industry or peer performance metrics. Our deep Research Apparatus gives broad and trusted access to legal operations professionals and administrators across all industry verticals, and our team is well trained in obtaining the specific answers and operational metrics you're seeking!

To speak to a Research Program Administrator about a custom project,
please complete the Contact Form below: